Grounded Wellness Privacy Policy

The Grounded Wellness Privacy Policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

Collection of Personal Information

Customer forms within this website record information from your details in clearly labelled fields, including name and contact details. This information is stored in secure Grounded Wellness databases and will be used solely by the relevant Grounded Wellness staff for its intended purpose. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Order History Record 
  • We may use the information to improve our products and services

If you contact a member of staff using an email link from this website, your email address will be used only to reply to you and will not be added to a mailing list or disclosed to a third party without your prior consent. No personal information sent by you, when you contact us or if you fill in our online forms, is published on our website.

Any names and email addresses of Grounded Wellness staff appearing on this website are provided with the knowledge and assent of each staff member.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Email Newsletter Lists

Grounded Wellness offers regular email newsletters. By signing up for an email newsletter you are explicitly giving consent to receive emails from us. We will use the information you have provided to send you regular email updates about new products, special offers and industry news from Grounded Wellness.

You can change your mind at any time. All emails have an opt-out or unsubscribe feature. Grounded Wellness collects and manages these email addresses in compliance with the Privacy Act and the Spam Act 2003 (Spam Act).

Cookies and General Website Traffic

Grounded Wellness uses cookies to record information about your access to the website. The cookies used by Grounded Wellness do not collect any personal information.

When cookies are enabled, our web server makes a record of your visit and logs the following information for statistical purposes and for audience research: your server or IP address, top-level domain name (.com, .gov, .edu, .uk), the date and time of your visit to our site, pages accessed, documents downloaded, previous site visited, and the type of browser used.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We will not identify individual users of this website, or their browsing activities, to any unauthorised person unless lawfully directed to do so by an investigating agency with a valid warrant to inspect our server logs.

Pixels and Retargeting

The Grounded Wellness website uses Google AdWords and Facebook remarketing service to advertise on third party websites to previous visitors to our site. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or on Facebook and Instagram. Third-party vendors, including Google and Facebook, use cookies to serve ads based on someone‚Äôs past visits to the Grounded Wellness website. Any data collected will be used in accordance with our own privacy policy, as well as Google and Facebook privacy policies.

You can opt-out of remarketing by visiting these links: For Google |  For Facebook

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by using the unsubscribe feature within the newsletter or by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Thank you for taking the time to read the Grounded Wellness Privacy Policy